Genesys PureConnect Product Advisory Council

Product Advisory Objective & Goals

The objective for the Genesys Product Advisory Council is strategic planning working with our customers to help set future product direction. Our goal is to better understand how our products are being used currently and the future directions of our customers. Working closely with the PAC will help us better meet our customer needs both today and in the future.


How can we support you?

Gain a better understanding of the trends, drivers, and priorities shaping your customersí businesses, and to explore how Genesys can become a more value partner in light of these influences.

Align on industry trends and customer needs; improve your value proposition

Validate your Genesysí value proposition and strategic direction, ensuring your business is in sync with your customersí needs and expectations.

Collaborate on Product direction

Review, assess, or brainstorm product direction and opportunities for improving solutions, interaction, and customer satisfaction.

Collaborate on Business issues

Collaborate on shared business issues, thereby strengthening the relationship between Genesys and customer decision makers, and fostering peer-to-peer networking opportunities.


PAC Meetings:


Date: August 23, 2017


Attendance: Virtual


Registration: Please refer to your personal invitation email PAC Members will receive July 2017 to register. †(Invitations are exclusive to invitees and may not be transferred unless approved)


Agenda: The prior meeting agenda is available for download. The August meeting agenda will be available when registration opens.




For questions about the exclusive PureConnect PAC program, contact


PureConnect PAC Community: (Coming Soon)


2017 Product Advisory Council Members