Search a Directory

The CIC client uses a paged format to display large directories. Paging controls enable you to navigate from one page to another in the directory and locate a specific directory entry.

Note: By default, directories with more than 100 contacts appear in a paged format. However, your CIC administrator determines how large a directory must be before it appears in a paged format and how many contacts appear on a single page.

To search for a directory entry:

• Enter the first few letters of the column entry (if it’s alphabetical), or enter the first few numbers (if it’s numerical) in the Search field on the directory tab.

• Search for all combinations of specific letters by using * for a wildcard match. For example, use *ob to find all entries containing, but not necessarily beginning with, ob.

  Note: Searches in Directory columns that contain comma-separated values, like Workgroups, automatically use a "contains" filter. The asterisk is not necessary.

• Use the question mark (?) to represent one unknown character. For example, use ?ng to locate all entries beginning with any character where the second character is n and the third character is g.

• Press Esc to clear all entries from the search fields.

• Click Refresh button to get the latest Directory.

Search in status-related columns

You can search in most of the status-related columns in the Company directory and Workgroup directories. This is not supported in General directories (public and private contacts) where the status columns are unlikely to have meaning.

• Columns containing only icons are not searchable.

• Wildcard searches return matches in all status columns containing text, not just Status Notes.

• To search in the Logged In column, add a wildcard (*) at the beginning.

Note: The Activated column appears only in Workgroup directories.

Related Topics

Add or Remove View Columns

Sort a Directory

View and Edit Directory Entries

Working with Directories