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Configure a DNC Source for DNC.com

To configure a source for DNC.Com:

  1. In Interaction Administrator, expand the Advanced Interaction Dialer container. Then select the DNC Sources container.

  2. Click Add () to create a new entry.

  3. Enter a descriptive name in the Name field.

  4. Set Type to DNC.Com.

  5. Type your DNC account code in the Account Code field. This item is provided by DNC.com.

  6. Type your login Id in the Login Id field. This item is also provided by DNC.com.

  7. Each DNC.com account has one project that cannot be deactivated, called the Master Project. Projects have settings (configured at DNC.com). Decide whether to use scrub settings from the Master Project, or for a specific custom project.

  8. Click Save () to save changes.

  9. At this point you have configured a DNC source. The next step is to Configure a Campaign to use a DNC Source.

  10. Afterward you can perform an initial bulk scrub of the campaign's contact list.