Configure No Answer Timeout for a Campaign

1. At the Home screen in Dialer Manager, click Campaigns.

2. Select a campaign in the Campaign Entries panel.

3. Select the Basic Configuration tab.

4. If necessary, expand the Dial Settings expander.

5. Scroll down to No Answer Timeout. Use the spin control to specify how long a call in a Ringing state (not connected or answered) will stay active before Telephony Services disconnects the call. By default the system waits 20 seconds for the contact to answer.  The range of acceptable values is 1-100 seconds.

6. Click Save.