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Dialer Statistics

The categories of dialer statistics are:

Dialer agent statistics

Summarize the activity of a specific Dialer agent.

Dialer campaign statistics

Totals that pertain to a campaign or site.

Dialer overall statistics

Summarize Dialer's performance as a whole.

Dialer phone number detail statistics

Summarize the details of a specific phone number.

Dialer skill statistics

Summarize the details of a specific skill.

Dialer stage statistics

Summarize the activity for a specific Dialer stage.

Dialer wrap up statistics

Summarize the dispositions of Dialer calls

Related Topics

Dialer Views in IC Business Manager

Statistic Condition Type (Contact Policy)