Interaction Dialer - Global Dialer Settings

Name

Description

Modify Change Auditing

Grants right to modify Configuration Change Auditing settings under Global Dialer Settings. When enabled, auditing tracks configuration changes made.

This right can be inherited from the Supervisor role.

Modify HTTP Server

Grants right to modify HTTP Server settings under Global Dialer Settings. These settings are used to stream data in and out of a contact list table.  

This right can be inherited from the Supervisor role.

Modify Outbound Dialer Servers

Grants right to modify settings on the Outbound Dialer Servers tab under Global Dialer Settings. The user can designate an ODS server to send notifications and e-mails when errors or outages occur, and can set threshold values for individual ODS servers, including Maximum Calls and Maximum Call Rate.  

This right can be inherited from the Supervisor role.

Modify Phone Number Types

Grants right to modify Phone Number Types under Global Dialer Settings. Types are user-defined strings that can be associated with contact columns to identify a type of telephone number. Examples of phone number types might be "Work", "Home", or "Cell".

This right can be inherited from the Supervisor role

View Change Auditing

Grants right to view Configuration Change Auditing settings under Global Dialer Settings. These settings are disabled if the user does not have this right.  The Configuration Change Auditing feature tracks configuration changes made using Dialer Manager, or an API such as IceLib.Configuration.Dialer.

This right can be inherited from the Supervisor role.

View HTTP Server

Grants right to view HTTP Server settings under Global Dialer Settings. These settings are used to stream data in and out of a contact list table.  

Options on the HTTP Server tab are disabled when this right is not granted.

View Outbound Dialer Servers

Grants right to view the Outbound Dialer Servers tab under Global Dialer Settings. The user can see which ODS server has been selected to send notifications and e-mails when errors or outages occur. When this right is not granted, options on the tab are disabled.

This right can be inherited from the Supervisor role.

View Phone Number Types

Grants right to view the Phone Number Types tab under Global Dialer Settings. Types are user-defined strings that can be associated with contact columns to identify a type of telephone number. Examples of phone number types might be "Work", "Home", or "Cell". When this right is not granted, options on the tab are disabled.

This right can be inherited from the Supervisor role.

View/Modify Data Connections

Grants right to view and modify Database Connections in Dialer Manager. When this right is not granted, Database Connection options are disabled.  

This right can be inherited from the Supervisor role.

View/Modify DNC Sources

Grants right to view and modify the DNC Sources view in Dialer Manger. A DNC Source provides a list of telephone numbers that should not be dialed. When this right is not granted, DNC options are disabled.

This right can be inherited from the Supervisor role.

View/Modify Time Zone Map Data

Grants right to view and modify the Timezone Map Data view in Dialer Manger. A time zone map is a file that associates the initial digits of a phone number (area code and exchange in North America, for example) with a time zone. When this right is not granted, options on the view are disabled.  

This right can be inherited from the Supervisor role.