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Interaction Dialer Manager Help
WrapupCode Table
When you create a custom wrap-up code, the wrapupcode column in the CallHistory table will contain a GUID instead of the display name. The ININ_DIALER_40.WrapupCode table contains the display name and the associated GUID. You'll use this lookup table to match the GUID to the display name for reporting purposes.
WrapupCode Schema
|
Column |
Details |
Description |
|
Id |
Varchar(80) Not Null |
Stores the WrapupCode GUID |
|
DisplayName |
NVarchar(255) Null |
Stores WrapupCode name (This is the name used to create the object not the label.) |