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CallObject.pauseSecureRecord Method

Definition

This method can be used to avoid recording sensitive information, such as a Social Security number or credit card number, when you are connected to a call interaction. This procedure assumes you are currently connected to a call. You do not have to be currently recording the call interaction. Once pressed, recording will remain paused until CallObject.resumeSecureRecord is invoked.

The Secure Recording Pause Interactions Security right enables you to secure pause a recording of a call. Error handling should be added to the call object to catch any permission issues or any other problems that may prevent the recording from being paused.

Syntax

CallObject.pauseSecureRecord();

Prototype

CallObject.pauseSecureRecord()

Input Parameters

None.

Return Values

None.


Example

var callObj;
function IS_Event_NewPredictiveCall(CallId) {
    AssignCallIdToObject(CallId);
}
function AssignCallIdToObject(callId) {     callObj = scripter.createCallObject();     callObj.id = callId;     callObj.errorHandler = ErrorHandler; }
function ErrorHandler(ErrorId, ErrorText) {     alert("Error occured.\n\nError Id: " + ErrorId + "\nError Text: " + ErrorText); }
function pauseSecureRecord() {     callObj.pauseSecureRecord(); }
function resumeSecureRecord() {     callObj.resumeSecureRecord(); }