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Interaction Administrator Help
Administrator access control groups:People category
The following table describes the administrator access control groups in the People category.
People Category |
|
Group |
Description |
Account Codes |
Determines if account codes can be edited. |
Client Buttons |
Determines if CIC client buttons can be edited. |
Client Configuration |
Determines if CIC client configuration can be edited. |
Client Configuration Templates |
Determines if CIC client configuration templates can be edited. |
Default User |
Determines if the default user can be edited. |
Password Policies |
Determines if password policies can be edited. |
Password Policies Configuration |
Determines if password policy configuration can be edited. |
Problem Reporter |
Determines if problem reporter can be edited. |
Queue Columns |
Determines if queue columns can be edited. |
Roles |
Determines if roles can be edited. |
Skills |
Determines if skills can be edited. |
Users |
Determines if users can be edited. |
Workgroups |
Determines if workgroups can be edited. |
Wrap-up Categories |
Determines if wrap-up categories can be edited. |
Wrap-up Codes |
Determines if wrap-up codes can be edited. |
Related topics
Client configuration templates