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Media Server Web Configuration

Use this page to launch the web configuration interface for the currently selected Interaction Media Server.

When you click the Launch Web Interface button, your default browser will attempt to open the configuration interface on the selected media server. However, if this is the first time that this browser has connected to the media server, you will likely see a certificate warning message because the media server's certificates are self-signed, and it is not yet a trusted site.

Select the Accept this certificate permanently radio button to accept the media server's certificate

If you have multiple media servers connected to a CIC server and you want to deactivate an individual media server but keep other media servers active, you can deactivate it in the web interface for that specific media server.

Click the Launch Web Interface button to open the media server's interface, and log on to the media server.
Click the Config button in the top right corner of the media server's web interface.
On the Servers page, click the Server button for the media server you want to deactivate.
In the Accept sessions drop down list, select No and click Apply Changes. This prevents the media server from accepting any more requests from the CIC server.