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MRCP Servers Configuration

The Media Resource Control Protocol (MRCP) allows a client device to control media processing resources on the network. Some media processing resources include speech recognition engines, speech synthesis engines, speaker verification engines, and speaker identification engines. MRCP relies on a session management protocol, such as the Session Initiation Protocol (SIP), to establish the session between the client and the server, and then the media processing control is passed to the client.

Use this page to set the global MRCP server options.

Note: To set MRCP as the default TTS provider, use the Text to Speech tab of the System Configuration dialog box. For more information, see Text to Speech.

Protocol

Select TCP or UDP, depending on protocols supported by your IP-enabled devices (e.g., gateway, phones, etc.) The default protocol is TCP to initiate the session. After the session is established, MRCP uses TCP and cannot be changed. If you make changes to the protocol setting or to the network interface card, you must restart the MRCP server. If you change the protocol, you must restart the MRCP subsystem in order for the change to take effect.

Address to Use

Select the network interface for the MRCP server to use. Local Area Connection is the default setting. If you change the address, you must restart the MRCP subsystem in order for the change to take effect.

Connection Timeout

Enter the value in seconds to disconnect the connection if it does not enter a connected state before the expiration of the timeout. The default value is 5 seconds. The acceptable values are 1 through 60.

Use Media Streaming Server to Play Voicemails

Select this check box to enable any Interaction Media Streaming Server to play voice mail messages that are stored as attachments in e-mail messages. You must use the Interaction Media Streaming Server web interface to configure the settings for the e-mail server. If this check box is not enabled, voice mail messages are inserted into the call by Interaction Media Server.