Contents

Report Configuration Import

Use Report Configuration Import to import the report configuration metadata from a previously exported XML format file.

Note: Only supported data types, as listed in the following section, are accepted by the report configuration import feature. If an unknown data type occurs in imported data, an error message appears and the details of the error are logged to the Interaction Administrator log.

Supported data types

The following table lists each supported data type and its corresponding numeric value as it is stored in the data_type column of the RPT_Parameters table.

Data type	Numeric value
None	0
Boolean	1
Date	2
ICWorkflowName	3
Number	4
String	5
Time	6
User	7
DistributionQueue	8
Role	9
Guid	10
Duration	11
CrystalString	12

Import an exported file

To import the metadata from an exported file, follow these steps.

In the Select File field click Browse.
In the Open dialog, navigate to the saved exported XML file.
Select the file to be imported, and click Open. The report Categories/Reports are displayed in the list.
Click Accept Import. The Import Complete confirmation message is displayed.