Tell Me About Forced Authorization Codes

Forced Authorization Codes require users to enter an extension and password if they are trying make a call you have classified in a server parameter. For example, if you are in an associate's office and want to make a long distance call, you have to enter your extension and password to make that call.

The server parameter, "TollCallClassification" contains the Long Distance, International, and Unknown values by default.

Note: Forced Authorization Codes apply to calls made at a station. These codes cannot be entered through any client applications, such as the CIC clients or Interaction Fax.