Interaction Administrator Help
Station access control settings
Station Access Control enables you to specify the outbound dialing privileges for a station, if any.
Select one or more classification names from the list of Available classifications and add them to the Currently Selected list to give the selected dialing privileges to this station. If someone attempts to place a call from this station and the dialed phone number is not supported in one of the phone number classifications for this station, CIC plays a prompt saying that the station does not have sufficient dialing privileges to place the call.
To give this station all dialing privileges, automatically including new classifications added in the future, select the [All*] entry, and then click Add.
To prevent a CIC station (such as a stand-alone phone) from having any dialing privileges, leave the Currently Selected list of classifications blank. If someone attempts to place a call from a disabled station, CIC plays a prompt saying that the station does not have sufficient dialing privileges to place the call.
Phone number classifications are defined in the Classifications page and used in the Dial Plan page in the Phone Numbers container.