Recorder Policy

These Recorder policy options can be set at the Default User, User, Role or Workgroup level. Use this page to configure Interaction Recorder (IR) rights.

Recorder Master Administrator

Select this check box to give the user read/write/use access to IR Archives, Import Rules, and IR Selector.

Can View Recorder Audit Trail

Select this check box to allow the user to  view an object’s audit trail (if that object has one).

Can Use Recorder Queries

Select this check box to allow the user to view the Queries branch in the IR Client.

Can Use Interaction Recorder Selector

Select this check box to allow the user to use IR Selector in the IR Client.

Can Delete Recordings

Select this check box to allow the user to delete recordings.