Configuration Options

Requirements: You need the Customize Client Security right to customize your personal CIC client configuration settings. You need the Manage Client Templates Security right to create or edit templates for other CIC client users. For more information, see Client Templates.

The CIC client organizes your configuration options in a single dialog box. The Configuration dialog box contains the following properties details panes:

Alerting

• Voice Mail / Fax Paging

• My Interaction Ring Sounds

• Desktop Alerts

Calls

• Follow Me Routing

• Call Coverage

• Personal Prompts

Chats

Email

IP Phone

Monitored Appearances

Views

• Call History

• Dial Pad

• Directories

• Interaction Optimizer Schedule

• Search Processes

• Queues

• • Orbit Queue

• Tracker

• Unified Communications

• • Lync Embedded Client

• Unified Messaging

• • Fax Viewer

  • Voicemail

General

Automatic Status Changer

Interaction Optimizer Settings

Outlook Dialing

Related Topics

Client Templates

Understanding the Configuration Dialog Box