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Delete an Interaction Tracker Filtered Directory View

Requirements: Some Interaction Tracker functions are available only if you have the appropriate licenses and security rights. For more information, see Tracker Licensing.

You can permanently remove an Interaction Tracker Filtered Directory view from the list of available directory views.

Tip: If you want to stop displaying the directory view but not delete the view, see Close an Interaction Tracker Filtered Directory View.

To delete a displayed Interaction Tracker Filtered Directory view:

  1. From the Tracker menu, select Manage Tracker Directories. In the Tracker Directories dialog box, select the name of the view and click Delete.

  1. Click Yes to confirm you want to delete the view.

Result: The name of the Interaction Tracker Filtered Directory view is removed from the list of Available Items and the Interaction Tracker Filtered Directory view is removed from your CIC client interface.

To delete an Interaction Tracker Filtered Directory view that is not currently displayed:

  1. Do one of the following:

    • From the Tracker menu, select Manage Tracker Directories. In the Tracker Directories dialog box, select the name of the view.
    • In the Create New View dialog box, from the Categories list, select Directories. In the Views list, select Tracker Directories. In the Select Tracker Directories to Add dialog box, from the Available Items list, select the name of the view.

Tip: Enter all or part of the view name in the Filter items text box to locate the view name.

  1. Click the Delete button.

Tip: The Delete button is active only if you have the appropriate rights to the selected Interaction Tracker Filtered Directory view.

Note: In the Select Tracker Directories to Add dialog box, the Add, Edit, and Delete buttons appear below the Available Items list. Point your mouse to a button to see an identifying tooltip.

  1. Click Yes to confirm you want to delete the view.

Result: The name of the Interaction Tracker Filtered Directory view is permanently removed from the list of Available Items.

Related Topics

Working with Interaction Tracker Filtered Directories