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Send a Text Message to one or more Workgroups

Requirements: For information about the prerequisites for using the Short Message Service feature, see Working with Text Messages.

You can send a text message to all members of a workgroup or all members of selected workgroups.

Note: Workgroup members who do not have a mobile phone number are not included in the address list when you send the text message.

To send a text message to one or more workgroups:

In the Send Text Message dialog box, click Add.

Result: A drop-down menu of addressing options appears.

Note: The Add Tracker Contact menu option is available only if you have the appropriate Tracker license. For more information, see Send a Text Message to a Tracker Contact.

Select Add Workgroup Directory.

Result: The Add Workgroup Directory dialog box appears.

Do one of the following:
- Select a workgroup directory name.
- Press Ctrl and select multiple workgroup directory names.
Click OK.

Result: The workgroup directory names appear in the text message address list in the Send Text Message dialog box. Only those members who have a mobile phone number are sent the text message.