Accept SIP Route Request Initiator

This initiator fires when an Interaction Director server receives a SIP-based pre-call route request. The handler that contains the initiator should make routing decisions. Once the handler has made a routing decision, the handler should send a response by using either the Send Route Command tool or the Send SIP Destination tool.

If the Send Route Command tool is used, the handler must format the destination address correctly. This destination address must be in the correct format, understood by the originator of the request, in order to redirect the incoming call request.

Initiator Properties Page

For more information on the relationship between the parameters on the Initiator Properties page, see Introduction to Initiators.

Notification Object Type

External Handler Call

Object ID

Use "SIP".

Event ID

Use "Send Route Request"

Notification Event

SendRouteRequest

Outputs

Dialed Number

The string of the full called address of the incoming request. This value will conform to sip:user@DOMAINorIP:Port.

Calling Number

The string of the full calling address of the incoming request. This value will conform to sip:user@DOMAINorIP:Port.

Customer Entered Digits

This string value will be any digits collected or specified by the originator of the request. It may contain one or more possibly delimited items whose values and meanings are determined by the originator of the request.

Enterprise Group List

A list of strings specifying the configured Interaction Director Enterprise Groups that are associated with the Dialed Number in Interaction Administrator.

Key String

A guaranteed unique string that may be used as an key value in a database for data associated with a particular request.

Request Source

A string the Send SIP Destination tool uses. Do not change this value. The value describes which code module to send the response message.

Request Sequence Number

A integer that used by the Director tools. Do not change this value. The value associates the response with the original request.

Simulated Request

A boolean variable, that is "true" if the request did not originate from an external originator. A facility to send simulated requests is not currently implemented, so the value will always be "false".

Exit Paths

Start

This initiator always takes the Start exit path.