Incoming Call Initiator

This initiator starts when a call comes into the system. If available, ANI and DNIS (caller id information) and other information about that call is passed into the handler.

Initiator Properties Page

For more information on the relationship between the parameters on the Initiator Properties page, see Introduction to Initiators.

Notification Object Type

Call

Object ID

Select {all}

Notification Event

Select NewIncomingEvent.

Outputs

Call Identifier

The unique identifier for the incoming call.

Line Identifier

The unique identifier for the line on which the call is coming in.

Called Party Number

The number dialed by the caller.

Calling Party Number

The caller’s telephone number.

Calling Party Name

The caller’s name, if available.

Exit Paths

Start

This step always exits through the start path.