Send VPIM Message

This Email tool is similar to the Send Voicemail tool, but sends a VPIM (i.e. RFC 2421) compliant message. Because the message is sent using SMTP regardless of the underlying mail system, a Hostname is required. A Username and Password will be required only if the SMTP server requires authentication.

Inputs

To Recipients

Specifies the recipient of the email. You must specify the full SMTP address (e.g., JohnD@YourOrg.com). If you leave the To and CC parameters empty, the message is sent to the address specified in the Unaddressed Mail Recipient server parameter.

Note: In Directory Services, each user's email address is stored in that user's User key in the mailbox attribute.

CC Recipients

Specifies the recipient of the email. You must specify the full SMTP address (e.g., JohnD@YourOrg.com). If you leave the To and CC parameters empty, the message is sent to the address specified in the Unaddressed Mail Recipient server parameter. Separate multiple email addresses with a semicolon.

BCC Recipients

Optionally specifies recipients who should receive a "Blind Carbon Copy" of the reply message. You must specify the full SMTP address (e.g., JohnD@YourOrg.com). Separate multiple email addresses with a semicolon.

Reply To

Optionally specifies one or more email addresses to which the recipients of the reply message should direct their own replies. This tool accepts a string for single recipients and a list of strings for multiple recipients.

Sender

Specifies a local email address from which this reply message should be sent. The email system will generate the reply message in the outbox folder of the mailbox associated with this address, so that it will appear to the recipients as if the message originated from the owner of that mailbox. The transmission of the reply message will fail if the mailbox associated with this address is not accessible by the email system. If no From address is specified, the message will originate in the outbox folder of the mailbox belonging to the account under which the CIC email system is running. You must specify the full internet address (JohnD@YourOrg.com). Separate multiple email addresses with a semicolon.

Subject

Specifies the text to appear on the subject line of the email message. You may enter a literal value like "Caller disconnected without leaving a voice mail message" or build a complex expression using the Expression Editor Assistant.

Importance

Specifies the importance of the message as "Low," "Normal," or "High."

Sensitivity

This parameter is a string that can have the value of "Normal," "Personal," "Private," or "Confidential." The default is "Normal," and this will also be used in the event that something other than one of the other three valid values is entered.

Recording ID

The file name of the VPIM recording to be sent. This field is not required, but it is recommended that it be used.

Hostname

The SMTP server ID.

Username

Optional field containing the sender's email username and used in the event that the SMTP server requires authentication.

Password

Optional field containing the sender's email password and used in the event that the SMTP server requires authentication.

Timeout

The time in seconds to wait for the VPIM message to be sent. If this period elapses before the message is sent, the tool will take the Failure exit path with a result code indicating a timeout.

Outputs

Result

The results of the operation.

See Email Tool Result Codes for more information.

Exit Paths

Success

This path is taken if the message is successfully sent.

Failure

This path is taken if the operation fails.