Interaction Designer Help
Tracker VoiceMail Data
This System tool is used to track voice mail or fax actions and their dispositions.
Call Id Key
Call ID of the call taking action or leaving a voice mail (optional),
User name value from CIC.
(Not used for CIC.)
Guid created and assigned to the call or fax on creation, forward, or reply actions. If not supplied, operations cannot be chained to original vociemails or faxes. (Optional)
Message length on new, forward, or reply. (Optional for listen or delete action.)
Targeted mailbox extension.
Action Start Time
Starting time of voicemail or fax.
Note: The difference between the start and end times may differ from the message duration because of other operations that can occur to speed up or slow down playback, recording, or processing.
Action End Time
Ending time of voice mail or fax. See note above.
One of the following:
Source of the voicemail:
This tool always takes the Next exit path.