Enable shift trading

Use the Enable Shift Trading check box to enable or disable all shift trading functionality for the scheduling unit. If shift trading is disabled, or unchecked, the Schedule Trading tab will not appear in an agent's client and they cannot add or change trades. If Shift Trading is enabled, and you later disable it, Optimizer does not delete any existing trade requests, but the requests are no longer visible until you re-enable the check box.

1. From the Interaction Optimizer Home page, in the Configuration area click the Shift Trading link. The Shift Trading tab opens.

2. Check the Enable Shift Trading check box.

3. Configure the remaining default values.

4. Click Save.

For more information on shift trading configuration, see the Related Topics.