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Interaction Attributes Technical Reference
Eic_IgnoreDNDStatus
Indicates whether to ignore do-not-disturb status. If set to "Yes" when a call is transferred to a user queue, DND status is ignored and the user is alerted.
Interaction Attributes Technical Reference
Indicates whether to ignore do-not-disturb status. If set to "Yes" when a call is transferred to a user queue, DND status is ignored and the user is alerted.