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Director Installation and Configuration Guide
Create Multiple Queue Objects
The Create Multiple Queues wizard in Interaction Administrator allows you to create multiple queue objects for a single monitored site.
To create multiple queue objects
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In the tree view, click the Queues container. The queues display in the Queues list view.
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Right-click the queue object and then click Create Multiple Queues. The Create Multiple Queues wizard appears.
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Click a Monitored Server from which to create queues and then click Next. The Line Group page appears.
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Click Browse. The Browse Remote Server dialog appears.
Monitored Server: Name of the Monitored Server.
Line Groups: Line groups defined on the remote server.
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Click a line group and then click OK.
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Click Next. The Queues page appears.
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Do one of the following:
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To select a single queue, in the list box, click the queue.
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To select multiple queues, click the queue, press and hold the Ctrl key, and then click other queues.
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To update the list of sites queues, click Refresh.
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Click Next. The Queue Name Prefix page appears.
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To define a queue name prefix to pre-pend to the site queue name to form a unique queue object name, in the Define a queue name prefix box, type a new prefix or accept the default value. The default prefix is the name of the Monitored Server that you specified earlier.
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Click Finish.