Create a transform

This section presents a sample procedure for creating a transform that will be used change various selections in the IC User Applications installation.

• The default Notifier (CIC Server) name will be specified.

• The default directory location will be changed from C:\Program Files\Interactive Intelligence to D:\icuserapps.

• The default Interaction Fax feature will be deselected.

• The Interaction Screen Recorder Capture Client feature will be selected.

• The Outlook Dialing feature will be selected.

To create the transform

1. On the machine where Orca is installed, open Windows Explorer, locate the ICUserApps.msi file, right-click, and select Edit with Orca to open the Orca database editor.

   

2. Select New Transform from the Transform menu.

   

3. In the Tables column, click on the Property table, right-click in the right-side window and select Add Row.

   

4. Click on Property in the Add Row dialog, and type the name of the first property to change: the default Notifier (CIC Server). The property that contains the Notifier (CIC Server) name is ICSERVERNAME. Type ICSERVERNAME in the Property field.

   

5. Click on Value in the Add Row dialog, and type the name of the CIC server in the Value field. In this example, MyICServer is used.

   

6. Click OK to close the Add Row dialog, and right-click in the right-side window again and select Add Row.

7. Enter the Property name and Value name for the second property to change: the default directory location.

   • The property that contains the default directory is named INTERACTIVEINTELLIGENCE. Click Property, and type INTERACTIVEINTELLIGENCE in the Property field.

   • Click Value and type the new directory location, for example, D:\icuserapps.

   

8. Close the Add Row dialog and click the Features table in the Tables column. Whether or not a feature is installed is determined by the value found in the Level column in the Features table. A value of 0 means a feature is disabled; a value of 1 means the feature is installed and a value of 100 means a feature is not installed.

   Note:
   By default, Interaction Fax is selected for install because its install Level value is 1. Interaction Screen Recorder Capture Client and Outlook Dialing are not selected for install because their install Level value is 100.

   

9. Make the desired Feature changes:

   • De-select Feature_InteractionFax so that the Level value is 100.

   • Select Feature_ScreenRecorderCaptureClient so that the Level value is 1.

   • Select Feature_OutlookDialing so that Level the value is 1.

   Note that changes made to the selections are surrounded by green boxes.

   

10. When all desired changes are made, select Generate Transform… from the Transform menu.

    

11. Orca will generate the transform and prompt for the transform filename (.mst) and location where it will be saved. In this example, the transform filename is MyTransform.mst and it is saved in the \ICUserAppsInstall directory on the local machine.

    

12. Select Close Transform from the Transform menu.