About the GroupWise Connector

The GroupWise Connector uses the Web services available in GroupWise 8.0 to provide the CIC/GroupWise integration. CIC and GroupWise use the SOAP API to communicate over HTTP between the GroupWise Connector and a Post Office Agent (POA) with SOAP enabled.

The SOAP-based GroupWise Connector has several advantages over the GroupWise Connector supported in previous CIC releases, which was based on the GroupWise Object API. The advantages include easier installation, improved performance and reliability, and less troubleshooting.

Trusted Application

The GroupWise Connector requires that you install CIC as a Trusted Application in GroupWise. This is accomplished by running the GroupWise snap-in in ConsoleOne. The Trusted Application Key file is then imported by CIC in Setup Assistant or Interaction Administrator. When the CIC configuration is completed, CIC automatically provides users access to their mailboxes through e-mail or the TUI.

The Trusted Application Key file eliminates the need for the administrator to individually grant the CIC administrator account proxy access to each user mailbox that CIC will access. In previous CIC releases, the proxy access requirement proved to be time consuming for the administrator, and often resulted in support cases.

GroupWise client no longer required on the CIC server

To further simplify the installation procedure, CIC no longer requires that the GroupWise client be installed on the CIC server.