• Contents

Mail System

CIC provides advanced unified messaging functionality. This is supported by the use of a messaging server, usually an email system. This section discusses the mail systems supported in CIC and provides mail system requirements, planning, installation, and configuration issues.

  • Supported mail systems

  • Email server recommendations

  • Email security

  • Supported protocols for Microsoft Exchange servers

  • Microsoft Exchange Web Services-based integration

  • IBM Domino server

  • Novell GroupWise server

  • Gmail (Google Apps for Work)

  • LDAP/SMTP/IMAP services

  • Interaction Message Store

  • Required mail system information