PureConnect Installation and Configuration Guide
CIC Appliance .iso (Interaction Edge)
Starting with CIC 2015 R2, a CIC Appliance .iso containing the following CIC Appliance-related update components was created for customers who need to upgrade these components on appliances in a CIC 3.0 environment:
Interaction Media Server
Interaction SIP Proxy
Interaction Media Server EDGE
Interaction SIP Proxy EDGE
The CIC Appliance 2015 R2 or later .iso file is available to download from the Product Information site at https://my.inin.com/products/Pages/Downloads.aspx.
When you run Install.exe from the root directory of the CIC Appliance 2015 R2 or later .iso file, the components are available to select.
For more information
For more information, see:
Interaction Edge Service Updates on the Product Information site at https://my.inin.com/products/edge/Pages/Documentation.aspx.
The Interaction Media Server Technical Reference in the Technical Reference Documents section of the PureConnect Documentation Library.