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PureConnect Installation and Configuration Guide
IBM Domino server
IBM Domino/Notes is a supported CIC mail provider, supporting unified messaging and email queuing (ACD queuing of email to contact center agents)
This section provides IBM Domino/Notes-related requirements, installation, and configuration information.
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Supported IBM Domino servers. See System Software Requirements in the PureConnect Documentation Library for the latest requirements.
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Assign the CIC administrator permissions on the IBM Domino server