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Interaction Media Server Config-Administration Page

The Administration page allows you to change the administrator user name and password for Interaction Media Server, and to control remote access to the Interaction Media Server web-based user interface.

Change Login Credentials

Old User Name

Existing user name that you use to log on to Interaction Media Server as an administrator.

Old Password

Existing password for the administrator account specified in the Old User Name field.

New User Name

New user name to use for the administrative account.

New Password

New password for the new user name.

Confirm New Password

New password for the new user name to ensure that there are no typographical errors.

Apply

Saves your credential changes and applies them to Interaction Media Server.

Revert

Discards your unapplied changes.

Note: Genesys strongly recommends that you change the default user name and password for the Interaction Media Server administrator credentials. You can use any characters for the user name and password.

HTTP/HTTPS Server

Disable/Enable

Controls the ability for remote computers to access the web-based user interface for Interaction Media Server. If you disable HTTP/HTTPS access, you can access Interaction Media Server only through a web browser locally on the system.

REST API

Enable/Disable

Controls whether this Interaction Media Server accepts REST API transactions.

New User Name

New user name to use for authenticating REST API transactions.

New Password

New password for the new user name.

Confirm New Password

New password for the new user name. Providing it twice ensures that there are no typographical errors.

Apply

Saves your credential changes and applies them to this Interaction Media Server.

Revert

Discards your unapplied changes.

Deactivate Server

Deactivate

Stops this Interaction Media Server from receiving new media processing requests from all connected CIC servers. Interaction Media Server continues to process current media operations until their associated calls have ended. This feature is useful for taking an Interaction Media Server out of service for upgrades or other maintenance tasks.