Interaction Media Server Network Communications

Interaction Media Server facilitates Real-time Transport Protocol (RTP) and Secure Real-time Transport Protocol (SRTP) communications which transmit voice over Internet Protocol (VoIP). It is through RTP/SRTP communications in the CIC environment that you can speak to and listen to another person on a telephone.

Interaction Media Server does not issue or receive Session Initiation Protocol (SIP) commands, which control the establishment, management, and termination of telephone calls in the CIC environment. When Interaction Media Server must make a connection, change, or termination between two or more SIP calls, CIC supplies the necessary commands through the Notifier component.