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Interaction Recorder Technical Reference
Working with Archived Content
Working with archived content is straightforward and easy, using HTML files to retrieve recordings.
The archive process creates two types of log files in the Archive storage location, the Archiving Volume content file and the Archiving Volume Content Index file. The Archiving Volume Content Index HTML file is named based on the Volume prefix for the retention policy. For example, if the volume prefix is PrV, the Archiving Volume Content Index file is named ArchVolContentIndex.PrV.html. Use the Archiving Volume Content Index to access recordings through the Archiving Volume Content.
Note
The Archive Process generates the Volume Content Index log file and the
Volume Content log file, based on a set of resource templates. These resource
templates produce HTML formatted output. The templates can be modified
to produce custom logs, allowing you to save the metadata in a configurable
format. For more information, see Appendix
E: Archive Log Resource Templates.

