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CIC Integration with SAP CRM Installation and Configuration Guide
CIC Integration with SAP System Requirements
Following are the system requirements for the integration.
CIC/SAP integration server
The integration server must meet the following requirements:
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1-Gigahertz processor minimum
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1-Gigabyte RAM minimum
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6 Gigabytes of free hard disk space (for logging)
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Windows Server 2012 R2 (64-bit), 2016 (64-bit) or 2019 (64-bit)
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.NET Framework version 4.0 or higher
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IceLib API (included with the integration license)
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Trace Config Utility
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SAP Integration Service
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SAP Integration Web Connector
CIC server
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Basic CIC server requirements (see the PureConnect Installation and Configuration Guide located in the PureConnect Documentation Library)
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CIC 2016 R2 or later
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Handlers (SAPICIHandlers_SU1.msi)
Note: In a switchover pair, run SAPICIHandlers_SU1.msi on both servers.
SAP server
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Basic SAP server requirements (see SAP documentation)
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SAP IC Web Client 3.07
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CRM 7.0 EHP 1
Note: See SAP product matrix for up-to-date information on product compatibility.