Installing Interaction SIP Bulk Caller software

To install the software:

1. Download the setup file (InteractionSIPBulkCaller.msi) from "Utilities and Downloads" on the CIC Product Information site at https://my.inin.com/products/cic/pagees/default.aspx

2. Browse to and double-click the setup file.

3. Work through the first two screens and then click the Install button.

4. Once the installation is complete, click the Finish button.

The setup program installs Interaction SIP Bulk Caller as a Windows service. The name of the service is Interaction SIP Bulk Caller.

The setup program also installs a copy of this technical reference in the following folder:

$SBC_ROOT\UserGuide

The setup program creates two shortcuts that link to this technical reference. The first shortcut is on the Windows Desktop. The second is on the Windows Start menu under Program Files | Genesys | Interaction SIP Bulk Caller | User Guide.

After you have installed the program, you need to apply the license.