Configure CIC client application workstations

Currently, the following CIC client applications support SAML Single Sign-On:

• Interaction Desktop

• Interaction Connect

• IC Business Manager

• IPA client that is part of IC Server Manager

Note: Notifier-based clients, such as Interaction Attendant, Interaction Administrator, and Interaction Designer, don't support Single Sign-On.

These CIC client applications dynamically present the authentication methods that depend on the ones that you configured in Enable Single Sign-On authentication on the CIC server. You do not need to configure any settings in the CIC client applications to enable Single Sign-On.

Descriptions of the controls associated with Single Sign-On for these CIC client applications are in the help documentation for each application.