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Unified Messaging Technical Reference
Configure users in Interaction Administrator
Note:
You must do this procedure for each user who you want to receive MWI messages
from Exchange Server 2010 UM.
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Log on to Interaction Administrator.
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In the left pane, expand the container for your Customer Interaction Center server.
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Select the Users container.
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Double-click a user entry that you want to configure to receive MWI messages from Exchange Server 2010 UM.
The User Configuration dialog box is displayed.
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In the Extension box, enter the UM Extension configured in Exchange Server 2010 UM.
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In the Default Workstation list box, select the station that will receive MWI messages for this user.
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Select the Options tab.
The Options tab is displayed.
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In the Destination list box in the Unified Messaging area, select the EXCHANGE registration group that you created previously in this procedure.
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Select the OK button.
The changes to this user entry are saved.