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Appendix B:Set up TCP Ports for Interaction Web Portal

Configure specific Interaction Web Portal TCP ports in your firewall to allow the IWP Web Server to communicate to the database and the CIC server.Specify these ports to access all IWP features, for example, reporting purposes, recording access, and questionnaire scoring analysis.

Typically, the TCP ports are entered after an administrator establishes a Data Management Zone (DMZ) configuration behind the network firewall.Where and how the ports are entered depend on the firewall.

The following table lists the TCP ports and how they are used for IWP:

Port

Protocol

Use

3952

TCP

Session Manager PureConnect port for client connections to the CIC server.

389 or 636(TLS/SSL)

TCP

LDAP or LDAPS - Lightweight Directory Services is used to store IWP configuration.

445

TCP

Microsoft-ds Copying recordings from the CIC server to the media folder for streaming.

1433

TCP

Ms-sql-s Scheduled reports access.

8106 (IIRC)

TCP

Provides access to recordings from the CIC server or remote content server.

8070

TCP

Interaction Marquee package data updates.