Survey Activation

When you select Survey Definition in the Interaction Feedback Navigation pane, the Survey Activation view is displayed in the workspace. Use the Survey Activation view to Activate and Deactivate surveys.

Total surveys defined

Displays the total number of surveys defined under Survey Definition.

Total surveys activated

Displays the total number of surveys that are active.

Survey list

This list contains all the current surveys and includes the survey Name, Group, Active (status), and Priority. To change the Priority in which a survey is offered, use the Up and Down buttons.

To activate a survey, select the survey, and click Activate.

To deactivate a survey, select the survey, and click Deactivate.

Note  When you click Deactivate, a confirmation dialog is displayed with three choices: Yes, No, or Cancel.

• When you choose Yes, all previous survey results will be purged, and the survey is deactivated.

• When you choose No, survey results are not purged and the survey is deactivated. Previous survey results will be mixed with new survey results. Consider selecting No if you are changing something minor. However, this might cause confusion in long-term reporting, for example if you add a new question.

• When you choose Cancel, survey results are not purged and the survey is not deactivated.