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Interaction Recorder Client for IC Business Manager Help
Assign Calibration Scorecards
Use the Assign Calibration Scorecards dialog to assign a questionnaire to the recording and to specify the scoring users to be assigned the calibration scorecard.
To assign a questionnaire to be used for calibration, select a questionnaire from a Questionnaires folder, and then from the drop-down list specify the scoring users to be assigned the calibration scorecard. You can also specify users by Roles. Click Search By Roles, and select a Role to display its members. Select users from the Role Members, and click Add to Calibration to include the names in the calibrate recording user list in the Assign Calibration Scorecards dialog.