- Contents
Interaction Reporter Help
Calibration Recording Summary Report
The Calibration Recording Summary Report aggregates scores across all the scorecards for a specific questionnaire and identifies anomalies in the responses.
The detailed information in the report includes:
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Questionnaire Directory
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Questionnaire Name
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Questionnaire Notes
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Media Type
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Recorded Date
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Recording ID
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Interaction ID Key
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Initiation Policy
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Recording Length
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Direction
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Number of Scorecards
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Average Score
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Median Score
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Highest Score
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Lowest Score
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Score Variance
Parameters
The following parameters can be specified for the Calibration Recording Summary Report.
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Recording Date/Time
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Questionnaire Name
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Interaction ID Key
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Media Type
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Recording ID
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Scored User
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Scoring User
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Workgroup Queue
Sample report
Click on the image below to view a sample of this report.
Report Element Descriptions
|
Report Element |
Database Column or Computation |
|
Questionnaire Directory |
QDirectoryName |
|
Questionnaire Name |
QuestionnaireName |
|
Questionnaire Notes |
QuestionnaireNotes |
|
Media Type |
MediaType |
|
Recorded Date |
RecordingDate |
|
Recording ID |
RecordingId |
|
Interaction ID Key |
QueueObjectIdKey |
|
Initiation Policy |
InitiationPolicyName |
|
Recording Length |
Duration |
|
Direction |
Direction |
|
Number of Scorecards |
Count(FormId), Questionnaire |
|
Average Score |
CombinedPercentileScore Sum(CombinedPercentileScore)/Count(FormId), Questionnaire |
|
Median Score |
CombinedPercentileScore Middle of ordered scores, Questionnaire |
|
Highest Score |
CombinedPercentileScore Max(CombinedPercentileScore), Questionnaire |
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Lowest Score |
CombinedPercentileScore Min(CombinedPercentileScore), Questionnaire |
|
Score Variance |
Highest Score - Lowest Score |
Stored Procedure
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sprpt_QuestionGroupScores2
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sprpt_QuestionGroupScore_count2
Tables
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ScoringDetail_viw;
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IR_RecordingMedia
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IR_QGroup
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IR_Event
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IR_Questionnaire
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IR_QDirectory
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IR_QQuestionEnum