Initial Release of Interaction Connect

CIC 2015 R2 includes the initial release of the new HTML 5-based web client, Interaction Connect. Interaction Connect is based on a REST API (ICWS), which provides better usability and scalability than Interaction Client Web Edition. The initial release includes a limited set of features. Future releases of CIC will include additional Interaction Connect functionality.

Note: Interaction Connect requires the use of a web server and CIC Web Applications.

Interaction Connect Logon Screen

Interaction Connect Interface

Interaction Connect Consult Call