Interaction Client New Default Status Icons

A set of more modern status icons has been available for the CIC client since CIC 2015 R2. It is now the default set. The new default set is stored in \\icserver\Resources.

Note: The older set is still available in \\icserver\Resources\alternates. You can configure the icon used for each status in Interaction Administrator > System Configuration > Status Messages.

	ACD - Agent Not Answering
	At a Training Session
	At Lunch
	Available
	Available, Follow-Me
	Available, Forward
	Available, No ACD
	Away From Desk
	Do Not Disturb
	Follow Up
	Gone Home
	In a Meeting
	On Vacation
	Out of the Office
	Out of Town
	Working at Home