Interaction Connect Directory Editing

You now have the ability to create, edit and delete directory entries.

Note: When you have the appropriate rights, as in the IC Private Contacts directory, you can insert and delete directory entries. You need the Directory Administrator Security right to edit public directories belonging to other users. You cannot edit Company Directory entries. Some additional conditions apply when you want to add, edit or delete contacts in a private directory. For more information, see Working with Directories.

• To view or edit a directory entry, select the entry and click the Properties button in the Directory toolbar.

• To insert a directory entry, click Add Entry in the Directory view.

• To delete a directory entry, select the entry and click Delete Entry in the Directory view.