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PureConnect Release Notes
This section lists the main features that are new in CIC 2017 R3.
Time Stamp Added to Log File Names
CIC Data Dictionary Improvements
Interaction Client New Default Status Icons
Interaction Connect Camp
Interaction Connect Directory Editing
Interaction Connect Fax View
Interaction Connect Inbound SMS Text Messages
Interaction Connect Speed Dial
Interaction Connect Voicemail View
Interaction Desktop Email Editor
Interaction Dialer Scalability Enhancements
Interaction Fax Max Cover Page Size Server Parameter
Interaction Optimizer Erlang-C Option for ACD Simulation
Interaction Supervisor Force User Logouts
New Crystal Reports for Line Group Summary and Detail, and Quality Scoring Details
Polycom Phone Advanced Options
REST API JSON Parser Tool