Back up the "Interactive Intelligence" registry key

Back up the "Interactive Intelligence" registry key, which contains all Interaction Administrator information.

To back up the registry key:

1. Run REGEDIT.EXE.

   

2. Navigate to \HKEY_LOCAL_MACHINE\SOFTWARE\Interactive Intelligence.

3. Right-click on Interactive Intelligence and click Export.

   The Export Registry File dialog box is displayed.

   

4. Type ININ_RegKey in the File Name box.

5. Click Registry Hive Files (*.*) in the Save as type list and click Save.

Note: Re-publish all default and custom handlers after you restore the registry if you are restoring to a clean CIC install.