Generate the Trusted Application Key file for GroupWise

The GroupWise Connector requires that you install CIC as a Trusted Application in GroupWise by running the GroupWise snap-in in ConsoleOne. CIC imports the Trusted Application Key file in Setup Assistant or Interaction Administrator.

Note:
The following procedure is for GroupWise 2012. The same functionality is also available in GroupWise 8.

To generate the Trusted Application Key file for GroupWise

1. In ConsoleOne, under the Tools menu, point to GroupWise System Operations and then click Trusted Applications.

   

   The Configure Trusted Application dialog box appears.

   

2. Click Create. The Edit Trusted Application dialog box appears.

   

3. In the Name field, type Interaction Center.

4. In the Location field, click the button to navigate to the directory where the Trusted Application Key file should be stored.

5. In the Location for key file field, type GWTApp.xml.

   Note:
   The file name must be GWTApp.xml.

6. Click OK. Interaction Center appears in the Trusted Applications field.

   

7. Click Close to close the dialog box.

8. In a text editor such as Notepad, open the GWTApp.xml file.

9. Insert the <gwtapp><key> and </gwtapp></key> XML tags, as shown in the following screenshot.

   

10. Copy the GWTapp.xml file to the CIC Server.

Important!
This is a one-time procedure. The same Trusted Application Key file is used for all CIC Servers. If another Trusted Application Key file is re-generated at some point in the future, CIC will immediately become an untrusted application until the newly generated Trusted Application Key file is copied to the CIC Server and imported in Interaction Administrator.