Installation

Follow these instructions to install the Microsoft Outlook Interaction Desktop Add-In.

Installation Prerequisites

Before installing the Microsoft Outlook Interaction Desktop Add-In, make sure that the prerequisites described in Requirements are fulfilled.

1. On the client workstation, browse to the share drive on the IC Server.

   You must choose the appropriate subdirectory for 32- or 64-bit applications, for example, \\servername\IC_UserApps_32bit or \\servername\IC_UserApps_64bit.

   The following figure shows an example of the share drive:

   

2. Run setup.exe.

   A dialog box opens showing the options that you can install. The following example shows the Outlook Plugin for IC User Applications 2015 R1:

   

3. Select the Outlook Plugin for IC User Application to install, and then click Start.

   When installation is complete, the dialog box displays the message:

   Finished processing installs for client workstation applications and selected language plug-ins, if applicable.

4. Click Exit.

5. After installation, select File in Outlook to verify that the Interaction Desktop Add-In has a properties page, as shown in the following figure:

   

   This page has no options that you can configure.

   The Home tab of the main Outlook window also has an Interaction Client tool as shown in the following figure:

   

After you sign in, similar Interaction Desktop tools are available in message windows, contacts, and meeting invitations.