Starting IC Business Manager

During IC Business Manager installation, a shortcut was installed on the desktop
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Double-click the shortcut to start IC Business Manager, or click Start, point to All Programs, and then click PureConnect. In the PureConnect folder, click IC Business Manager.

When prompted, log on to IC Business Manager using your CIC server credentials. IC Business Manager opens.

To open Interaction Recorder, click the Interaction Recorder tab in the Workspaces menu.

For information on working with the Interaction Recorder, see Using Interaction Recorder Client.