TTS MRCP Engines

Media Resource Control Protocol (MRCP) enables speech servers to provide various speech services to clients. PureConnect supports the MRCP v2.0 protocol for connecting to speech servers that provide text-to-speech (speech synthesis) services. Third-party TTS engines that support MRCP v2.0 can integrate with PureConnect but Genesys only resells the Nuance TTS product line.

For more information about these engines, see the MRCP Technical Reference at https://help.genesys.com/cic/mergedprojects/wh_tr/mergedProjects/wh_tr_mrcp/desktop/mrcp_technical_reference.htm. Also, see your vendor's product documentation.

PureConnect is compliant with the Media Resource Control Protocol Version 2 (MRCPv2), RFC 6787: http://tools.ietf.org/html/rfc6787.